Draytek Reaktion auf VTA-Probleme unter XP - Draytek Reaktion auf VTA-Probleme unter

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Beitragvon Rolf » Mo 21.04.2003 - 17:34

Draytek hat (nach mehreren Wochen) Probleme mit dem VTA und FAX unter XP bestätigt. Und sie wollen dran arbeiten, bin mal gespannt...

--- snip ---

Dear sir,
We have tried to duplicated your issue in our lab and unexpected "reboot"
was encountered during the test. This issue have been reported to our RD
staff to work on. Please wait for a few days. We sincerely apologize for all
inconveniences we've made.If you have further queries or advices, please
share with us.

**For making sure your requests will be received and handled in time, please
ALWAYS send your NEW
request messages to the E-Mail address of our technical support team:
support@draytek.com.tw

Best regards,

Karen Chen
FAE Department
Draytek Corp.
TEL: 886 3 5972727 ext 236
FAX: 886 3 5972121

DrayTek: for Vigorous Broadband Access

kchen@draytek.com.tw
http://www.draytek.com.tw

----- Original Message -----
From: "Rolf Wilms" <rolf_wilms@hotmail.com>
To: <support@draytek.com.tw>
Sent: Friday, March 28, 2003 6:26 AM
Subject: Serious problem with Virtual TA on Vigor 2200 W+


> Dear people at Draytek,
>
> I have a serious problem with the Virtual TA of the Vigor 2200 W+
(firmware
> 2.3.1) on my computer (Windows XP with latest patches from Microsoft):
> I'm trying to use the Windows FAX printer in conjunction with the Virtual
> TA.Sometimes it works, but frequently I get a "blue screen" locking up the
> whole computer.
> This is so bad, that I had to deinstall the Virtual TA in order not to
> destabilize my otherwise rock solid system.
>
> My questions are
> a) if you are already aware of this problem (newsgroups indicate that
other
> Vigor users have the same problem)
> b) if remedy is in sight
> c) if you need more details from me
>
> Sincerely,
> Rolf Wilms
Rolf
Grünschnabel
 
Beiträge: 1
Registriert: Mo 21.04.2003 - 17:25

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